The Muskegon County Homeless Continuum of Care Network (MCHCCN) is the collaborative and coordinating system that increases awareness and acts to promote and support services to eradicate homelessness in Muskegon County.
Purpose & Principles of MCHCCN:
The Muskegon County Homeless Continuum of Care Network (MCHCCN) brings together agencies, government entities, organizations, funders, and community partners to collaborate in the mission to end homelessness in Muskegon County.
Core Functions:
The Muskegon County Homeless Continuum of Care Network (MCHCCN) brings together agencies, government entities, organizations, funders, and community partners to collaborate in the mission to end homelessness in Muskegon County.
Core Functions:
- Advocate for individuals experiencing or at risk of homelessness
- Assess local needs to inform better service and resource allocation
- Coordinate and expand resources at the local, state, and federal levels
- Support a range of housing solutions—from shelters to permanent supportive housing
- Ensure all members have an equal voice in identifying gaps and shaping strategies
Who we are?
Madison Butler - Housing and Homelessness Network Coordinator
Madison is the Housing and Homeless Network Coordinator, bringing experience and dedication to addressing housing instability and homelessness since 2020. In this role since 2023, Madison supports collaborative efforts across agencies and stakeholders to strengthen systems of care. With a background in grant management and program design, she is passionate about developing sustainable, community-driven solutions. Outside of work, Madison enjoys hiking with her dog and exploring a variety of creative outlets.
Diolinda Sali - Homeless Management Information System Administrator
Diolinda began her role as HMIS Administrator in August 2023. She brings a diverse background in property management, case management, and database systems—skills that have been instrumental in her contributions to the Continuum of Care and in expanding her professional experience. Outside of work, Diolinda volunteers at Faithful to Felines Animal Shelter in Muskegon and enjoys spending her free time reading and knitting.
Our Community Network Members
Thank you for your support!
Housing Success Stories
On March 7, 2025, I was able to help a client transition from a dangerously uninhabitable situation to safe, stable housing.
She had been living in a camper with her disabled son through the harsh winter months—without heat, proper insulation, or basic utilities. The conditions were not only uncomfortable, but unsafe. Today, she and her son are no longer just surviving—they are thriving in a warm, secure two-bedroom apartment where they can finally begin to rebuild and breathe easy.
-Chisara Butler, Permanent Supportive Housing Coordinator
In December 2024, Max reached out to True North for help. After six years at his residence, he took a new job to better support his two children, but his hours were drastically cut, leaving him unable to pay rent. Facing eviction with over $3,000 in arrears, Max qualified for a True North grant—however, it covered only $2,500, requiring him to quickly make up the difference.
Determined, Max took on a second job to secure the needed funds. True North worked with his landlord, leading to the cancellation of the eviction. Along with financial assistance, Max received case management and attended a financial literacy class, equipping him with lifelong skills.
Over three months, Max set goals to rebuild his credit and eventually buy a home. Now, with a stable full-time job, he successfully manages his household finances on his own."
-Kristi Hawkins, Housing Resource Specialist
All names have been changed to protect the identities of the clients involved.